Amazon VAs are an integral part of any successful Amazon business. While running a business on your own can be a hard nut to crack, a virtual assistant can perform complex yet crucial tasks that can help build your business from the base, and at the same time, save your valuable investments in terms of both time and money.
But, what can Amazon Virtual Assistants do? What are the tasks that you can assign Amazon Remote Assistants?
Here is a list of 25 tasks that Amazon business owners can assign to virtual assistants:
1. Amazon Store Setup
To start your business, you need to set up your Amazon store. An Amazon VA with the right skills can help you set up your store using their expertise. Whether it is an Amazon FBA, brand registry, vendor, and seller central account set up, an Amazon remote assistant can help and guide you through the process with ease.
2. Product Sourcing
Product research is the core part of your business growth. However, you cannot spend all your time on product sourcing and still manage to run a successful business. That's when you need a dedicated person who is adept at data collection. For example, an Amazon VA can source private label products for your Amazon store and the data involved for you to make a well-informed product selection.
3. Product Listing
Listing and advertising the products is one of the most important tasks for running an Amazon business. As listing several products is a tedious task, it is better to assign it to an expert while focusing on other aspects of your business.
4. Amazon Listing Optimization
After listing the product, the next important thing is to optimize the product listing. Amazon listing optimization service optimizes the product listing to boost the ranking of the product and improve sales. To optimize your amazon product listing, you can get the help of a virtual assistant skilled to perform this task for you.
5. Market Research
To plan strategies for better product reach and higher conversion rates, you need to understand your customers' needs. An Amazon Virtual Assistant can perform market research to provide:
- Details of your potential customer needs.
- Details about competitor's products: their strengths and weaknesses, ad campaigns, reputation in the market, etc.
Use these insights to enhance your Amazon product listing and create a campaign that generates better results.
6. Inventory Management
Inventory management ensures that the products are available and the whole logistic process runs uninterrupted. Your Amazon VA can perform this task efficiently, as they have the right skill set to manage the inventory.
7. Customer Support
Need to provide excellent customer support to your customers without hiring a full-time employee? Let the experts handle the customers for you. You need an expert agent to handle your customer support, as poor customer experience may result in negative feedback and a drop in sales.
8. Reviews Management
Product reviews are important to businesses as they improve the rankings and increase sales by providing them with the right information. Your Amazon virtual assistant can manage your product reviews by encouraging customers to provide their feedback and by responding to negative as well as positive reviews.
9. Answering Customer's Questions
Ecommerce platforms are customer-centric. Hence sellers need to respond to customers' questions immediately. If you're busy with other business activities, an Amazon VA can help provide quick and satisfactory answers to the customers professionally.
10. Managing Offers and Discounts on Products
To draw more potential customers to your product page and increase product sales, you can provide discounts and offers. With their skills and expertise in handling Amazon businesses, virtual assistants for Amazon know how and when to create a discount strategy and help promote your business effectively.
11. Order Processing
Processing and tracking new orders can be overwhelming, especially when you have a lot of different products. In addition, this may take a lot of your time out of your schedule. Hence, hire a virtual assistant for Amazon to process and track all the orders instantly.
12. Return and Refund
You can ask your Amazon virtual assistant to handle all your Amazon store's return and refund processes. Providing refund and return services to your customers will help you improve customer satisfaction.
13. Fulfill FBM orders
Your Amazon VA can take care of fulfilling FBM orders, from entry, shipping to invoicing of all the orders your store receives. In addition, they can handle all the processes related to fulfilling amazon orders efficiently.
14. Keyword Research
When listing the products, you need to include relevant keywords on your product listing page. A virtual assistant with the right skills can perform keyword research using the right tools and provide competitive keywords that help the product page rank higher in search results.
15. Content Writing
An Amazon virtual assistant with experience in content writing and basic SEO knowledge can help you create a compelling and optimized task for your product listings. Content for listing would include name, description, images, features, specifications, pricing, discount, and more details.
16. Email Marketing
A creative VA can help you create a compelling email marketing message that engages the customers. They can create attractive subject lines to enhance the click-through rate. A virtual assistant can also help send newsletter campaigns to your customers regularly.
17. Establishing Ad Campaign
Creating a sponsored ad can be tiring, especially when you have not done it before. Hire Amazon VA that can set up an ad campaign for your business.
18. Analyzing Ad Campaigns
You will get a detailed report for every ad campaign you run on Amazon. You need an experienced VA to analyze these details and modify your next campaign to make it more effective.
19. Finding Negative Keywords
Adding negative search terms means that you don't pay for the wrong keywords in your campaign. A VA with experience in creating ad campaigns can help you find negative terms that you should exclude from your campaign.
20. Managing Suppliers
Use the services of an experienced virtual assistant to contact and build a relationship with your sellers. A VA will help you provide everything the seller would need from your business.
21. Social Media Management
Managing your social media profiles is a whole job in itself. Creating new posts and engaging with your customers can take up a lot of your time. Automate this task by assigning it to a skilled Amazon VA.
22. Email Support
Providing multi-channel support will result in more satisfied customers. You can ask your virtual assistant to handle email support service to make this whole process smoother and improve your customer satisfaction.
23. Chat Support
Chat support helps your business provide immediate assistance to your customers through chat. Hire a virtual assistant for Amazon to provide chat support to your customers.
24. Creative Work
A virtual assistant may also be a good sounding board for new ideas. He or she may have the experience you lack, and can come up with creative ideas and varying approaches that can work for your business.
Don't be shy to ask your virtual assistant for help with creative and design activities such as logo creation, and branding elements. Your virtual assistant can coordinate with the design team and get the work done with surprising results, on time.
If you want to target the market in a new country, a virtual assistant can help with translation activities and product listing creation for global accounts. Your virtual assistant can coordinate with translators and designers to create effective product content and digital assets that meet the needs of the new target market.
Skilled Amazon virtual assistants can handle all these tasks for you efficiently. They can help small and mid-sized businesses that can't afford to hire full-time employees yet.
Hiring Amazon Virtual Assistant for your Amazon business? Contact us to hire our team of experts that can support all your Amazon business needs!