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Category: Amazon Virtual Assistant

Convert Amazon Business Challenges into Opportunities with Your Dedicated Amazon Virtual Assistant

Convert Amazon Business Challenges Into Opportunities With Your Dedicated Amazon Virtual Assistant

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Amazon is amongst the most prominent digital marketplaces in the world. With over 310 million active customers, it became a household name in the eCommerce industry in less than two decades. Today, Amazon is the world's biggest online retailer, giving vendors all over the world a chance to succeed.

Most sellers do it all by themselves in the early stages of their business, from listing development to customer service. When you're only starting or running a small business, that's perfectly normal. However, if you want to scale, doing it on your own isn't an option. That's because as demand increases, so does the workload, making it almost impossible to keep up without support. 

From your product page to the consistency of your product, customer service, and delivery process, everything must be flawless if you want to attract customers' attention.  Amazon virtual assistants come in handy in such a situation. When you delegate daily tasks to be professional and qualified experts, you'll find that your business can overcome the challenges and thrive better in every step of your business growth.

Common Challenges faced by Amazon Sellers and How Amazon Virtual Assistants can Help

It's not all rainbows and butterflies when it comes to running a business on Amazon. Most sellers spend a lot of time on areas that can feel stressful, draining, and outright irritating. 

Whether you are a retail arbitrage, online arbitrage, private label, or wholesale seller, there is an immense opportunity to make extra income through the Amazon seller platform. However, to reach that stage, you have to overcome several challenges and streamline your selling process. 

While not all roadblocks of being an Amazon seller can be eradicated by hiring an amazon virtual assistant, you can conquer the common challenges and focus on increasing the sales when you have an Amazon virtual assistant taking care of the backend part. 

Here are some of the common challenges faced by Amazon Sellers and how hiring a virtual assistant can solve them. 

Order processing and fulfillment

In the initial stages, sellers usually fulfill orders at home. However, as the business grows quickly, there will be a quick increase in the number of orders. In addition, you need to keep a clear tab on the shipping process and the price involved. In such cases, an Amazon Virtual Assistant can help. 

A Virtual Assistant handles everything from defining shipment methods, setting delivery dates, compiling all orders, to managing customer invoices. To ensure that your customers are always happy, the VA can handle all order transfers, returns, and refunds.

As a brand owner or seller, you must continue to manage operations to ensure customer loyalty and high profits. This is where an Amazon virtual assistant can help you with everything from handling inventory, packaging, invoices to customer service for your orders.

Amazon Listing Optimization Service

Amazon product listing focuses on image quality, product title and summary content, integration of keywords, product page layout, examining the reviews and ratings, and concentrating on the best of them. To keep up with the evolving and increasing market, you should revisit and refine your Amazon listings regularly, but when you're focused on increasing the sales, handling the listing becomes a hassle. 

An Amazon virtual assistant is familiar with Amazon SEO and product listing optimization. The virtual assistant can update your Amazon product lists regularly and ensure that they appear higher in search results. If you want to keep ahead of the competition and get some decent conversions, hiring an Amazon virtual assistant for managing your product listings will surely help. 

Market Research And Competitor Analysis

When it comes to eCommerce, it's all about understanding where your potential clients are and what they want. This aids in the development of marketing campaigns to efficiently increase the exposure and growth of your product. By doing market research and competitor analysis, we get to know about -

Market Research And Competitor Analysis

Market research allows you to see what your competitors are up to and how their decisions influence their revenue. Such observations can also be used to improve Amazon product listings and develop more successful promotions. Although the benefits of Amazon competitor research are undeniable, the method is lengthy and exhausting in itself. You can save time by delegating it to an amazon virtual assistant.

Customer Service

Amazon is one of the world's most customer-focused online marketplaces. Many of their rules, legislation and website templates are to improve the shopping experiences of their customers. The sellers are kept to the exact expectations as the buyers. Having a virtual assistant for Amazon on board can be highly beneficial in this situation. A customer service virtual assistant can help with several tasks such as -

customer service virtual assistant

Final Thoughts

In today's world, having a virtual workforce is no longer a far-fetched idea. Technology has played a significant role in this process, and companies will now have people taking care of their needs in real-time from continents away. Of course, it's not easy to expand the squad. It will take some time, but the benefits will far outweigh the effort. 

Hiring an Amazon virtual assistant will not only turn your online business from the ground up, but it will also free up your time and help you maintain your sanity, resulting in a profitable business, shortly.

We have a diverse team of highly experienced Amazon virtual assistants. Our virtual assistants have skills and a proven track record of reliability and success. Enable our virtual assistants at just $4/Hour to assist you in rising, optimizing, and heading your Amazon store to new heights of success.

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How Small Businesses Can Gain Fortune 500 Advantage with Virtual Assistant Services in 2021

How Small Businesses Can Gain Fortune 500 Advantage With Virtual Assistant Services In 2021

Want to transform your business into a reputed Fortune 500 enterprise? Virtual assistant services can help you achieve your goals; let’s look into how.

What transforms a business from a simple, run-of-the-mill company into a reputed Fortune 500 enterprise? The answer is three-fold – Operational efficiency, Robust service, and Focused core services. Virtual assistant services can help you achieve these three goals. In this article, let's look into how small businesses can gain Fortune 500 advantage when they hire a virtual assistant.

Virtual Assistant for Small Businesses – Why do you need them?

Virtual assistants can give you more freedom to focus on critical tasks

According to The Anatomy of Work Index by Asana, employees spend 60% of their workday on mundane and repetitive tasks such as answering emails, setting up meetings and other appointments, searching for files, filling in forms.

This is such a waste of time when you need to focus on developing products and services that can out-compete other businesses. But not only do mundane and repetitive tasks waste your time, but they also disengage employees. In fact, companies with disengaged employees perform 202% poorer compared to companies that have engaged employees. This is where virtual assistant services can help.

When you hire a virtual assistant, you can outsource these routine and mundane tasks to them and reduce the burden of boring tasks on yourself. Now you can focus on your core business operations and give your key personnel the opportunity to tackle challenging activities that can help you make headway in the market.

Virtual assistants can help you maintain regulatory-compliant books of account

Accounting errors can lead to tremendous problems for both the business and its stakeholders. Who here doesn't remember what happened to automobile giant Hertz? The company's accountants and auditors failed to account for uncollectible fees for vehicle restorations and damaged vehicles. Over the years, this accounting error led to a whopping $46.3 million in losses!

A mistake of this magnitude can be a death sentence to small businesses. This is where a virtual assistant services company can really benefit you. When you hire a virtual assistant to take over your books of accounts, you entrust an expert to be solely responsible for company-wide accounting. This virtual assistant will keep a close eye on your books, use best-in-class accounting software to keep track of everything and ensure your books of accounts are up-to-date and compliant with regulations.

Virtual assistants can reduce your operational costs

Did you know that a virtual assistant services company can reduce your operational expenses by 78%?

Virtual assistants are a great way to manage your finances smartly. Here's how they help you save costs:

  • Virtual assistants can be hired for specific tasks only – this means you pay only for what work they do and that duration.
  • Virtual assistants take care of their internet, technology, and office supplies – you will not have to buy/rent anything for them.
  • Compensation for virtual assistants only includes reimbursement for work done. You don't have to spend on insurance, 401Ks, and other benefits.
  • Many virtual assistant services offer budget-friendly annual packages, which can make their services very cost-efficient.

In fact, this is how Fortune 500 companies spend their money wisely on things that matter by leveraging virtual assistants.

5 Facts About Virtual Support

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Virtual assistants can increase your workplace efficiency

Training is important when you set up a new business. But here's the problem. Companies spend on average 55.4 hours and $1,886 each year to train a single employee.

Spending such a tremendous amount of time and money on employee training can create problems when you need these precious resources for core business tasks. Additionally, while your new hires work towards mastering these skills, there is a huge scope for making mistakes on the job. Together, these can reduce your operational efficiency.

A virtual assistant for entrepreneurs can eliminate these challenges.

Virtual assistants come trained on numerous tasks, processes, and technology. Once you hire them, they can immediately get to work, and you won't need to spend time or money on training them. Additionally, they will be less likely to make mistakes or provide poor-quality work that can require reworking.

Overall, a virtual assistant for small businesses can help you maintain your quality of work and ensure your operations run without a hitch.

Virtual assistants can help you build a strong online presence.

Any entrepreneur who wants their business to have customer mindshare must be online these days. Some of the best virtual assistant services providers have social media experts who can help you:

  • Develop compelling online profiles and accounts that attract audience attention.
  • Manage the day-to-day running of social media promotional campaigns.
  • Optimize your lead generation activities by engaging with your social media audiences.
  • Create interesting and accessible content that is share-worthy.
  • Schedule posts so you can effectively target your chosen prospects.
  • Respond to social media messages, tweets, tags, and comments quickly and in a personalized manner.

In addition to these, your virtual assistant services company can also support your backend analytics tasks by:

  • Managing your omni channel campaigns that support your social media campaigns.
  • Building data collection forms for your accounts and websites.
  • Replying to customer messages received through contact forms.
  • Collating and processing social media engagement metrics and site visits by using analytics tools.
  • Creating insights-rich reports that you can use for campaign planning.

Some of the best virtual assistant services also offer 24x7 virtual assistant support. This is helpful if you have a global customer base and need a robust and responsive social media team.

Virtual assistants can help you to provide 24/7 customer service.

Speaking of 24x7 virtual assistant support, your virtual assistant for small businesses will also be able to offer very robust backend support to prospects and existing customers. This is crucial.

Research has proven that about 1 in 3 customers purchases from a brand only after having a positive experience with a friendly and knowledgeable customer service agent. Conversely, if they have a negative experience, 91% of customers will leave the brand without complaining. Therefore, by having a virtual assistant services company take over your customer service activities, you can prevent customer churn by up to 67%!

There are more benefits that you get when you hire a virtual assistant for customer support activities. For example, companies with highly responsive customer service teams drive 4%-8% higher revenue than other companies. Additionally, according to Harvard Business Review, their profits increase by 25% to 95%. Isn't that enough impetus for you to choose 24x7 virtual assistant services?

Hire a qualified virtual assistant for small businesses at VGrow

At VGrow, we are a leading virtual assistant services provider with extensive experience of over 12 years supporting small businesses and entrepreneurs with dedicated virtual assistant support. We are committed to empowering you and helping you bring your strategic vision to life by supporting you wherever you need us.

Our team of highly-trained, qualified, and experienced 24X7 virtual assistants can give you the competitive edge to take your business to new markets. Our virtual assistant services are extremely affordable and highly customizable. Feel free to reach out to us to discuss your business needs. We are here to support you.

9 Significant Ways an Amazon Virtual Assistant can Help Boost Your Holiday Sales

9 Significant Ways An Amazon Virtual Assistant Can Help Boost Your Holiday Sales

The holiday seasons are a challenging but exciting time for any business. Amazon sellers have found 2020 to be a lucrative time for their brands. According to reports by Amazon, the Black Friday Sale reached a record high in the company's history, earning $4.8 billion in revenue. In addition, more than 71,000 SMEs surpassed the $100,000 revenue mark in 2020 during the Holiday Season. This was despite the financially tough year that the world had. The main reasons for this were the Amazon seasonal support, product variety and incredible discounts the company offered buyers. 

Other studies have indicated that this will become a trend in the future, as customers move further away from physical stores. The online retail business is ready to grow exponentially, and if you're a seller on Amazon, you can expect big things to come your way. 

Is this the Right Time to Hire an Amazon Virtual Assistant?

With the holiday season around the corner for this year, you might be on track to prepare for the show. But, with a mountain of tasks in front of you, do you think you'll be done in time for Christmas? If not, you could use some help.

Hiring a reliable Amazon virtual assistant will help ease the stress this holiday season. You can accomplish more, and for sure, there is an Amazon virtual assistant out there that fits your needs.

The Tasks an Amazon Virtual Assistant can Help You During this Holiday Season!

Customer Service 

Stats prove that 75% of customers will continue to purchase with a brand that delivers a consistent service experience across platforms. 

This holiday season might be a good time for you to entice this huge percentage of customers with the service that turns them into returning, long-term buyers. Amazon virtual assistants can help you deliver the most dedicated and personalized customer service, thereby freeing your internal teams for other tasks. From Amazon chat support to email assistance, they'll take over customer service across all channels. 

Moreover, suppose you have more than one store. In that case, it will be a wise choice to identify a team of customer service virtual assistants who can effectively handle the influx during the holiday season.

Review Moderation

Online threats, trolls and unavoidable negative reviews can harm your business reputation. One way to deal with this issue is to keep an eye on your reviews and moderate your content online. If you don't have the needed time, your remote seasonal support can help you collect customer feedback. They'll also be able to analyze this feedback and share insights about what customers liked and didn't like about your Amazon holiday sale store. It can also help you implement the necessary changes for the next holiday sale. 

Product Research

Every holiday season follows a specific trend. For example, if one-year fashion products are the preferred holiday gift, the next year, it may be homeware appliances. Adding new products that are in demand will create a great impact on your profits. However, product research is a time-intensive process. You can hire a remote assistant who can handle this job effectively. The virtual assistant can do detailed market research about customer buying behaviours and preferences during the holiday season. 

Product Sourcing

Product sourcing virtual assistants will have immense experience in sourcing the products from the right people. They'll keep your core specifications and cost/quality criteria in mind to vet suppliers. They know what MOQ is most economical for you and will ensure you have the items in stock in time for the holiday. 

Inventory Management

Most of the holiday sale products will be purchased for loved ones as a gift. And, if the listed item is not in stock, it might frustrate your customers and can lead to bad reviews. You can trust Amazon remote assistants to keep track of your inventory during the holidays and ensure the inventory is always up to the mark. They'll fill up any shortages while ensuring that excess inventory doesn't clog up your resources. 

Amazon Listing Services

Building a compelling Amazon page listing is especially important during the holiday since a well-designed page is more likely to get a higher number of orders. Your Amazon seasonal support team can help you clean up your existing Amazon store, get it ready for the holiday, and ensure visually compelling and informative. They'll make sure the listing details are transparent & accurate; the photo shows the product in the best light, and all links are working correctly. 

Amazon Page Optimization:

Experienced Amazon remote assistants are very knowledgeable about Amazon SEO. They'll be able to use the right keywords & key phrases, so your listing appears at the top of the search list. This way, customers will be able to see exactly what they want when they view the listing, and they'll be compelled to buy the product. 

Content Development

The key to engaging your prospects is to create premium-quality and compelling content. This is where Amazon remote seasonal support can help. They can write articles, website copy, product descriptions and social media posts which you can share across channels. Many Amazon virtual assistants can also help create videos, infographics, slides and memes, which you can share on social media. They can even develop compelling email marketing content where you can express your gratitude for their patronage and share details of your Amazon holiday sale. 

Marketing

Once the content is ready, you need someone who can actively start running promotional campaigns. You can hire Amazon remote assistants who are highly experienced in marketing and social media management to promote your Amazon store holiday sale. These remote seasonal support professionals can offer a variety of services: 

  • They can measure competitor marketing performance and create detailed performance comparison reports, which you can use to improve your promotional campaigns. 
  • Create and run advertising campaigns across social media platforms and Google.
  • Actively answer any questions people post on your various digital platforms & engage audiences on social media posts. 
  • Analyze your marketing campaign performance and tweak the campaigns as necessary to improve leads and conversions. 
  • Analyze the impact generated by your seasonal discounts on holiday season shop activity. 

Wrapping up 

Amazon virtual assistants can be a massive help if you plan on having a holiday season sale. Contact VServe Amazon Listing Services to learn more about the remote seasonal support services we offer. Our Amazon remote assistants have helped make holiday sales of companies across industries a phenomenal success. We can help you too. Call us for more information.